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Incompatible Software

Some programs running in background could affect the game's correctly functionality and could cause:

  • Crashes
  • Freezes
  • Certain features or parts of the not working correctly

Below is a list of programs known to have compatibility issues with BeamNG.drive.

 BitDefender

Problems:
  • Unability to launch the game in 64-bit mode.
  • Failed to write ShaderStream errors when loading a level.
Solution:
  • Add the executables shown in the following image to the Trusted Applications list.

 MSI Gaming App

Problem:
  • Could cause the game to render a purple triangle across the screen.
Solution:
  • Disable the In-game Overlay option within the program.

 Gigabyte App Center

Problems:
  • May cause UI has stopped responding error & crash
Solution:
  • Uninstall the software

 Spybot - Search & Destroy 1.x & 2

Problem:
  • Game crash, SDHook64.dll appears in the details.
Solution:
  • A number of reports suggest that reinstalling this software solves the issue.

 Easy-Hide-IP

Problem:
  • Game crash, HMIPCore64.dll appears in the details.
Solution:
  • Uninstall the software and verify that the above DLL is removed from C:\Windows\System32.

 SafeIP

Problem:
  • Game crash, SafeIPs64.dll appears in the details.
Solution:
  • Uninstall the software and verify that the above DLL is removed from C:\Windows\System32.

 Identity Cloaker

Problem:
  • Game crash, ICProxy64.dll appears in the details.
Solution:
  • Uninstall the software and verify that the above DLL is removed from C:\Windows\System32.

 EZFRD64.dll

This file comes with different programs, like MotionJoy, some cheap wheels drivers and some Mayflash products drivers. Known to cause crashes in several games.

Problem:
  • Game crash, EZFRD64.dll appears in the details.
Solution:
  • Uninstall eventual software and/or remove the above DLL from C:\Windows\USB_Vibration (Path may vary).

 Avast

Problem:

Could cause crashes, freezes or blocking the game from launching in rare cases.

Solution:

Follow these steps and add BeamNG.drive to the exception list: https://support.avast.com/en-ww/article/Antivirus-scan-exclusions

ESET

Problem:

Could cause crashes, freezes or blocking the game from launching in rare cases.

Solution:

Follow these steps and add BeamNG.drive to the exception list: https://support.eset.com/en/kb2769-exclude-files-or-folders-from-scanning-in-eset-windows-home-products

Norton

Problem:

Could cause crashes, freezes or blocking the game from launching in rare cases.

Solution:

Follow these steps and add BeamNG.drive to the exception list: https://support.norton.com/sp/en/us/home/current/solutions/v3672136

Kaspersky

Problem:

Could cause crashes, freezes or blocking the game from launching in rare cases.

Solution:

Follow these steps and add BeamNG.drive to the exception list: https://www.kaspersky.com/blog/kaspersky-add-exclusion/14765/

Mc Afee

Problem:

Could cause crashes, freezes or blocking the game from launching in rare cases.

Solution:

Follow these steps and add BeamNG.drive to the exception list: https://service.mcafee.com/?articleId=TS102056&page=shell&shell=article-view

AVG

Problem:

Could cause crashes, freezes or blocking the game from launching in rare cases.

Solution:

Follow these steps and add BeamNG.drive to the exception list: https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-scan-exclusions

YouSee Sikkerhedspakke (Antivirus)

Problem:
  • Could block the game from launching.
Solution:
  • Disabling the Deep Guard function has been reported to solve the issue.
  • White-listing the game should also work.

 Acronis True Image

Problem:
  • Could block the game from launching, or freeze randomly.
Solution:
  • Use the Trust this software button available in the latest versions of the program to avoid it blocking the game.

 IOBit Malware Fighter

Problem:
  • Could block the game from launching, or accessing its own files.
Solution:
  • White-list the game's main directory.

 Trend Micro Security

Problem:
  • Could cause the User Interface to not run properly.
Solution:
  • Disable the software.

 Windows Defender

Problem:
  • In rare cases Windows Defender may cause conflicts with the game.
Solution:
  • As a workaround, you can try adding BeamNG to Defender’s exceptions list

Follow these instructions , and add the location where BeamNG is installed to the list (by default: Steam\steamapps\common\BeamNG.drive)

 OneDrive (Windows 10)

If OneDrive integration is enabled in Windows 10, the Documents folder becomes a synced cloud folder, which could cause Problems if the game is using the default Userfolder location.

Problem:
  • In rare cases, it could block the game from accessing the default Userfolder location, making impossible to save settings, mods and so on.
Solution:
  • Disable the Controlled Folder Access option within the software (usually disabled by default).
Try using a different location for your user folder. To do so, use Launcher > Manage Userfolder > Change Location, and then select a different folder that does not require special permissions (for example C:\BeamNG.drive)

 MSI Afterburner / RivaTuner

Problem:
  • Could cause crashes in rare cases.
Solution:
  • Make sure the software is up to date or disable it.

 AsusTek Sonic Sound Suite

Problems:
  • Could cause crashes in rare cases.
  • Crashes when generating licence plates
Solution:

Disable those application from launch (Task Manager -> Startup) :

  • SVLoadSense
  • SS2UILauncher

Make sure this service is not running (Task Manager -> Processes):

  • SS2Svc32
  • SS2Svc64

 Omen Gaming Hub

Problem:
  • Can drastically reduce framerate by limiting the amount of CPU cores used by games
Solution:

Try disabling Processor Core Affinity option if it was enabled.

Last modified: 23/12/2023 23:44
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